Most straightforward screen replacements are completed within an hour or two once we have the right panel on hand, though the exact time depends on your phone model and how the display is bonded to the frame. Some devices with heavily glued or curved screens take longer to open and reseal safely. When you book, we’ll give you a realistic idea of turnaround so you can plan around being without your phone.
A standard screen replacement does not touch your storage, so your photos, apps, and settings should remain exactly as they were. We only work on the display assembly and the connectors around it, not the memory. That said, we always recommend backing up your phone before any repair as a sensible precaution, since accidents and unrelated faults can happen with any device that has already taken a knock.
It’s worth addressing sooner rather than later. Even when touch and display still function, cracked glass creates sharp edges and open gaps where dust and moisture can reach the panel and internal parts. In Perth’s humid summers that exposure can turn a cosmetic crack into a failing display or deeper fault. Repairing it early usually keeps the job simpler and protects the components underneath from further damage.
The glass is the outer layer you touch, while the display panel underneath produces the image and, together with the digitiser, senses your touch. If only the glass is cracked but everything still works, the fix can sometimes be simpler. If the panel shows black patches, lines, or dead touch zones, the full display assembly usually needs replacing. We assess which layer is affected before recommending the right repair.
A tempered glass protector and a decent case make the biggest difference, absorbing knocks before they reach the display. Avoid leaving the phone loose in pockets with keys or coins, and keep it out of direct summer heat in the car, which can stress the adhesive and panel. Cleaning the screen gently with a soft cloth rather than abrasive wipes also helps keep touch response and clarity at their best.
We work across a wide range of popular makes and models, including most mainstream Android and Apple handsets. Availability of the right replacement panel can vary for very new releases or uncommon models, so it helps to tell us your exact make and model when you get in touch. We’ll confirm whether we can source a quality-matched screen before booking you in, so there are no surprises.
