As quickly as possible. Corrosion begins forming on internal components within hours of liquid exposure and continues even after the phone appears dry. The sooner professional cleaning starts, the better the chance of recovery. If you cannot get it in straight away, avoid switching it on or charging it, as this can cause further short circuits and worsen the internal damage.
Rice only draws out some surface moisture and does nothing to remove corrosion already forming on the logic board. Many phones seem fine for a few days before failing as corrosion spreads. Professional mobile water damage repair opens the device, cleans the internal boards and dries every component properly, which addresses the actual cause of failure rather than just the moisture you can see.
Not always. Recovery depends on the type of liquid, how long the phone was submerged and whether it was powered on while wet. Salt water and prolonged exposure cause the most severe damage. We assess each device honestly and, where full repair is not realistic, focus on recovering your photos and contacts. We tell you upfront what outcome to expect before any work begins.
Water damage repair takes longer than a straightforward screen or battery job because cleaning and drying cannot be rushed. Most assessments and initial cleaning can be completed within a day, though components sometimes need extended drying time before testing. We will give you a clearer timeframe once we have opened the device and seen how far the liquid has reached inside.
Not necessarily. Even when a phone cannot be fully restored, we can often power it briefly to retrieve photos, contacts and messages from the internal storage. Data recovery depends on whether the storage chip survived the liquid exposure. If saving your data is the priority, let us know at the start so we can focus on retrieving it before anything else.
Turn the phone off immediately and do not attempt to charge it, as power flowing through wet circuits causes the most serious damage. Dry the outside gently and avoid shaking the device. Then bring it in for assessment as soon as you can, or contact us to arrange a repair. Fast action gives your phone the best chance of a genuine recovery.
